Wide Tampa skyline at golden hour with event text: “8th Annual TravelAbility Summit—Tampa 2026. The Power of Accessible Travel. November 9–11, 2026 | Hilton Tampa Downtown.”

2026 TravelAbility Tampa Provisional Agenda

*Subject to Change*

The TravelAbility Summit brings together industry insiders, accessibility advocates, and disabled travelers for a dynamic mix of training, innovation, storytelling, and collaboration. Expect panels on market trends, hands-on workshops, real-world success stories, sessions led by people with lived experience, and demos of accessibility technology.

Programming covers everything from frontline training and accessible travel design to AI tools, sensory-inclusive experiences, and global best practices — all with a focus on moving from compliance to competitive advantage.

  • Tuesday 29 Sep 2026
  • Monday 9 Nov 2026
  • Tuesday 10 Nov 2026
  • Wednesday 11 Nov 2026

Monday 9 Nov 2026

09:00

Welcome Wagon

Don Welsh (Destinations International, President and CEO), Santiago C. Corrada (Visit Tampa Bay, President & CEO)General

Opening session to welcome attendees and set the tone for the summit.

Mon 09:00 - 09:20

09:20

The State Of Accessible Travel Today

Jake Steinman (TravelAbility, Founder & CEO), Alvaro Silberstein (Wheel the World, Co-Founder & CEO)General

Mon 09:20 - 09:40

09:40

Why Access Matters: The Disabled Traveler Experience

General

Disabled travel creators share how they became creators and the experiences that shaped their work along the way. From memorable trips and destinations that got it right to accessibility barriers, unexpected challenges, and moments when travel went wrong, creators will share the stories behind their content and the experiences they bring to their audiences. Through these firsthand stories, the panel explores why accessibility matters and what destinations can learn from the realities of traveling with a disability.

Mon 09:40 - 10:20

10:20

Monday Morning Break

General

Mon 10:20 - 10:40

Monday Morning Break

Breakout Session

Mon 10:20 - 10:40

10:40

Aviation’s Hidden Assets: The Future of Accessible Flight

Megan Kimble (United Airlines, Manager, Customer Strategy and Innovations), Shannon Boos (Tampa International Airport, Senior Manager, Guest Experience), Craig Kennedy (Open Doors Organization, Program Coordinator) - InvitedGeneral

Air travel accessibility requires complete alignment between ground operations and cabin experiences. Leaders from United Airlines, Tampa International Airport, and Open Doors Organization share how expanded staff training, emerging technologies, and innovative service design are eliminating friction across the passenger journey, turning complex airports and flights into more seamless, supportive experiences.

Mon 10:40 - 11:20

Accessibility 101

Breakout Session

A foundational training session focused on practical approaches to creating more accessible experiences and understanding the needs of people with disabilities.

Mon 10:40 - 12:30

11:20

Beyond the Berth: What Cruise Lines Reveal About the Future of Accessible & Extended-Stay Travel

Robert Harris (Royal Caribbean Group, Senior Manager, Global Accessibility) - Invited, Katie Mahoney (Port Tampa Bay, Director of Marketing) - Invited, Patrick Harris (Visit Tampa Bay, CMO) - InvitedGeneral

As floating cities, cruise ships have had to innovate for accessibility out of necessity, offering a blueprint for hotels and destinations as they prepare for travelers with mobility needs. This session explores how cruise lines are addressing accessibility and how destination leaders can partner with cruise lines to unlock high-value pre- and post-cruise experiences and extend guest stays.

Mon 11:20 - 12:00

12:00

How Luxury Travel is Redefining Accessibility in 2026

Karen Morales (FORA, Accessibility Program Lead) - InvitedGeneral

A look at how high-end hospitality is leading innovation in accessible design and guest experience.

Mon 12:00 - 12:15

12:15

Moonshot Moments:Even Grounds

Tom Babinski - InvitedGeneral

Mon 12:15 - 12:25

12:30

Monday Lunch

General

Mon 12:30 - 13:30

Monday Lunch

Breakout Session

Mon 12:30 - 13:30

13:30

The Sensory Hour: TripAdvisor Neurodivergent Study

Ryan Gillis (TripAdvisor, Associate Director of Research) - Invited, Patrick Harris (Visit Tampa Bay) - InvitedGeneral

A look at research on the neurodiverse traveler and what the findings reveal about how neurodivergent travelers experience and approach travel.

Mon 13:30 - 13:50

Build Your Own Google Accessibility Map

Sasha Blair-Goldensohn (Google Maps, Chief Accessibility Officer)Breakout Session

A hands-on workshop with Sasha Blair-Goldensohn, Chief Accessibility Officer at Google Maps and member of the TravelAbility Advisory Board. This exclusive session teaches destinations how to use Gemini Code Assist and Google tools to create custom, destination-specific accessibility maps. Participants will learn how to embed these maps directly into their accessibility landing pages to improve trip planning and navigation for travelers. Attendees will leave with clear, actionable steps to launch and maintain their own accessibility map.

Mon 13:30 - 14:30

13:50

The Sensory Hour: Neurodivergent Traveler Panel

General

A conversation focused on the experiences, needs, and priorities of neurodivergent travelers, giving destinations and travel businesses a clearer understanding of the barriers that can affect planning, navigating, and enjoying a trip.

Mon 13:50 - 14:20

14:20

The Sensory Hour: KultureCity Develops New Accessibility Park in Birmingham

Julian Maha (KultureCity, Founder)General

A conversation with KultureCity founder Julian Maha about the development of a new accessibility park in Birmingham and the work involved in creating more inclusive community spaces.

Mon 14:20 - 14:50

14:30

Small Towns, Big Wins: The Rural Destination Advantage

Nicole Orsua (Travel Nevada, Chief Industry Development Officer) - InvitedBreakout Session

Nestled near mountains, lakes, and trails, rural destinations offer rich outdoor experiences for visitors while facing challenges such as aging demographics and limited resources. By leveraging close ties with local officials, small towns can secure practical accessibility updates quickly. Simple infrastructure and trail improvements can benefit travelers while also improving the experience for local residents.

Mon 14:30 - 15:00

14:50

Moonshot Moments:Hero Door Opener

Pierre Paul - InvitedGeneral

Mon 14:50 - 15:00

15:00

Monday Afternoon Break

General

Mon 15:00 - 15:20

Monday Afternoon Break

Breakout Session

Mon 15:00 - 15:20

15:20

The Accessible Main Stage: Outdoor Festivals, Concerts & Events

Austin Whitney (Accessibility Live, CEO/President) - InvitedGeneral

How large-scale outdoor festivals, concerts, and live events are designing for accessibility in complex, fast-moving environments. This session explores how organizers are integrating accessibility into planning, operations, and audience experience to ensure music, arts, and live entertainment are more inclusive for all attendees.

Mon 15:20 - 15:40

Creator Meet & Greet

Breakout Session

Mon 15:20 - 17:20

15:40

The Discoverability Engine: DMOs & AI

Kate Lieto (Experience Grand Rapids, VP Marketing), Todd Brooks (Uncained AI, CEO)General

How destinations are leveraging AI to make accessibility features easier to find through search engines, voice assistants, and emerging discovery platforms. This session explores how DMOs can structure, surface, and optimize accessibility content so it reaches travelers at the moment of planning and decision-making.

Mon 15:40 - 16:20

16:20

Fireside Chat with Tami Reist - Alabama's Accessibility Champion

Tami Reist - InvitedGeneral

Mon 16:20 - 16:50

Tuesday 10 Nov 2026

08:45

Session Info Coming Soon

General

Tue 08:45 - 09:00

09:00

Welcome to Day 2

General

Tue 09:00 - 09:10

09:10

Hot Off the Press: The 2025 Traveler Data from Longwoods International

Amir Eylon (Longwoods International, President & CEO)General

A milestone study of more than 30,000 trips by Longwoods International, TravelAbility, and the Destination A11Y Club provides a detailed look at how accessibility drives travel behavior. Attendees will gain data-driven insights to inform strategy, marketing, and accessibility investment decisions.

Tue 09:10 - 09:30

09:30

The Great ROI Accessibility Smackdown

Julie Pingston (Choose Lansing) - Invited, Kevin Wright (Travel Oregon) - InvitedGeneral

Accessibility is an increasingly important opportunity for destinations, but knowing where to invest and how to demonstrate the return can be challenging. This session brings together DMOs to share how they are making the business case for accessibility, reaching travelers with access needs, and measuring the impact of their efforts. Expect practical examples, real-world results, and a candid conversation about what works, what doesn’t, and where destinations should focus next.

Tue 09:30 - 10:10

From Creator to Keynote Speaker: How to Get Booked and Get Paid

Breakout Session

You already know how to tell a story and connect with an audience. But how do you turn that into a keynote speaking career? In this creator-focused session, experienced disability keynote speaker Kristy Durso will break down what it takes to position yourself as a speaker, develop a compelling keynote, get in front of the right event organizers, and turn speaking opportunities into paid work. She’ll share practical lessons from her own experience, including how to package your story, promote yourself, navigate speaker fees, and build a reputation that leads to more bookings.

Tue 09:30 - 10:10

10:20

Tuesday Morning Break

General

Tue 10:20 - 10:40

Tuesday Morning Break

Breakout Session

Tue 10:20 - 10:40

10:40

Growing Adaptive Sports Tourism Fans and Athletes

Dawna Callahan (All In Sport Consulting, Founder and CEO)General

As destinations compete to attract sporting events, disability sport represents an important opportunity, from Paralympians to youth and amateur sports. This session explores what it takes to successfully host adapted sports and build destinations that welcome athletes, fans, and their families.

Tue 10:40 - 11:00

Meet the Grant Whisperer

Bevon Joseph (Grantlogic AI, Founder and CEO)Breakout Session

Drawing on 12 years of experience as a grant funder, founder, and applicant, Bevon shares how AI-driven platforms can streamline the grant process by matching DMOs with the right funding, writers, and consultants.

Tue 10:40 - 11:00

11:00

Grant Writing Fundamentals

Cheryl Dettrick (National Grant Consultant/Writer)Breakout Session

Learn proven grant-writing strategies and best practices from a national expert who has successfully secured funding for UCF Rosen College of Hospitality Management and tourism initiatives.

Tue 11:00 - 11:30

Peak Accessibility: Expanding Mountain Experiences from Winter Snow to Summer Sun

Kim Jackson (Vermont Adaptive, Director of Communications & Marketing), Jeff Alexander (Vermont Adaptive, Director of Strategic Partnerships), Brian Wright (Mammoth Lakes Tourism, President & CEO), Lt. Col. (Ret.) Steve Mount (Access Mammoth)General

Mountain destinations are finding opportunities to make outdoor recreation more accessible in every season. While adaptive ski programs have helped open the slopes to more travelers, destinations are also expanding accessible experiences beyond winter through adaptive mountain biking, kayaking, accessible trail networks, and other outdoor activities. This session will look at how partnerships between destinations and adaptive sports organizations can strengthen both winter and year-round tourism. Visit Mammoth Lakes and Access Mammoth will share how they are working together to expand accessible experiences, while Vermont Adaptive Ski and Sports will highlight the economic impact of adaptive skiing, including more than $10.3 million in annual economic activity generated through its programs and initiatives.

Tue 11:00 - 11:40

11:30

A Fireside Chat with Local Economic Development Leaders

TBDBreakout Session

Join economic development officials for a strategic conversation about the viability of accessibility improvement grants for local destinations and the funding opportunities communities may be missing.

Tue 11:30 - 12:00

11:40

Breaking Barriers on the Trail: Testing Wayfinding and Assistive Tech on the Tour du Mont Blanc

Luce Martin (Which Way What LLC, Co-Founder), Christy Vanek (Which Way What LLC, Co-Founder)General

Blind and Deaf hiking duo Christy Vanek and Luce Martin will present findings from their accessibility research project conducted on their 103-mile hike of the Tour du Mont Blanc across Italy, Switzerland, and France. The project tested assistive technologies and wayfinding tools for blind / low vision and Deaf travelers in real-world trail conditions, including physical and digital navigation systems. The session will share insights from the expedition and practical guidance for destinations on inclusive navigation & outdoor space design across a range of disabilities.

Tue 11:40 - 12:00

12:00

Meet the Mappers

Wheel the WorldGeneral

Tue 12:00 - 12:30

The Funding Frontier: The Future of Accessibility Grants

Tami Reist (Alabama Mountains and Lakes, President and CEO) - Invited, Sophia Valdivia (Visit Huntington Beach, Director of Tourism Development) - Invited, Kevin Wright (Travel Oregon) - InvitedBreakout Session

Exploring funding opportunities from government, philanthropy, and micro-grants that drive accessibility improvements.

Tue 12:00 - 12:25

12:30

Tuesday Lunch

General

Tue 12:30 - 13:30

Tuesday Lunch

Breakout Session

Tue 12:30 - 13:30

13:30

Successful Partnerships Between Creators and Destinations

Amy Tarpein (Elijah’s Baby Bucket List, Founder and CEO)General

Successful Partnerships Between Creators and Destinations: This session breaks down the strategies and partnership models that allow creators and DMOs to work together successfully, with a focus on accessibility, measurable outcomes, and long-term collaboration. It looks at how creators and destinations can align goals, establish clear expectations, integrate accessibility, and build partnerships that extend beyond one-off campaigns.

What Do Disabled Travelers Want: A live, conversational panel where disabled travelers share directly what they need, expect, and prioritize across the travel experience. This session creates space for candid Q&A on real-world barriers, decision-making factors, and what meaningfully improves confidence and comfort when traveling.

Tue 13:30 - 14:20

The Business of Accessibility: FORA Session

Karen Morales (FORA, Accessibility Program Lead)Breakout Session

A working session for the companies that hold the booking. TravelAbility and FORA are bringing together a small group of airlines, cruise lines, hotels, and platforms to work on accessibility as a growth problem rather than a compliance one. The session focuses on the information and operational issues that can affect the transaction and what companies can do to address them.

Tue 13:30 - 17:00

14:20

Show and Tell Accessibility: DAC Style

Toni Bastian (Visit Richmond, Director of Accessibility & Tourism Sales), Ed Harris - InvitedGeneral

A fast-paced showcase highlighting practical solutions and creativity in travel accessibility. Selected members of the Destination A11Y Club share their top innovative initiatives, demonstrating real-world applications and strategies that elevate accessibility across different destinations.

Tue 14:20 - 15:00

15:00

Tuesday Afternoon Break

General

Tue 15:00 - 15:20

Tuesday Afternoon Break

Breakout Session

Tue 15:00 - 15:20

15:20

Removing Friction, Expanding Possibilities: Research on Accessible Travel Among Adults 50-Plus

Lona Choi-Allum (AARP, Senior Research Advisor), Laura Skufca (AARP, Director of Advocacy, Community, and Engagement Research)General

As the population ages, more travelers are navigating mobility limitations, chronic health conditions, sensory impairments, and other accessibility needs. Yet these travelers remain highly engaged in leisure travel and increasingly seek meaningful experiences, including destination-based events and adventure travel. AARP's 2026 Travel Trends study and new research from Humantel on event and adventure-based travel explores how they plan trips, navigate barriers, and seek meaningful experiences. Attendees will gain insights into opportunities for creating more accessible, inclusive, and traveler-centered experiences among the 50-plus.

Tue 15:20 - 15:40

15:40

What Senior Travelers Need

General

Senior travelers are an increasingly important part of the travel market, but their needs and expectations can vary widely. This panel brings together senior travelers and industry voices to discuss what makes travel easier, more comfortable, and more enjoyable, from transportation and accommodations to attractions, information, and the overall travel experience.

Tue 15:40 - 16:10

16:10

The Aging Traveler: Cane-Friendly Tourism from Accessibility Leader

Kyle Edmiston (Visit Lake Charles, President)General

Tue 16:10 - 16:25

16:25

Aging Untold: How A New Hit Talk Show Unlocks the Boomer Travel Market for Travel Marketers

Jennifer Casey (Gray Media, Sr. Director of Strategic Partnerships)General

A case study from Gray Media’s Aging Untold, a talk show focused on the experiences and interests of the baby boomer market. The session explores how this media platform can help marketers better understand and reach older travelers and shape campaigns that resonate with them.

Tue 16:25 - 16:35

Wednesday 11 Nov 2026

09:00

Welcome Day 3

General

Wed 09:00 - 09:10

I Do for All: Launching the Accessible Weddings Program

Kristy Durso (Incredible Memories Travel)Breakout Session

Kristy Durso shares insights from planning and participating in a fully accessible wedding, offering a practical look at the realities of making a major life event inclusive. This firsthand experience is now informing a new model for inclusive weddings designed to ensure accessibility for every guest and participant.

Wed 09:00 - 09:15

09:10

Sharing is Caring: Your Accessibility Playbook

TravelAbility team / DAC members TBDGeneral

Meet the new AI assistant for the Accessibility Playbook and learn how it can be used for everything from site assessments to marketing strategy.

Wed 09:10 - 09:30

09:30

Evolving Your Landing Pages: Giving Travelers the Information They Need

Creator panel: TBD, DMO attendees / DMO landing page examplesGeneral

A destination's landing page is often one of the first places travelers go when researching a trip. For disabled travelers, having clear, specific accessibility information can make the difference between considering a destination and moving on. This creator and destination leader panel will look at what disabled travelers are actually looking for online and how destinations are evolving their landing pages to provide more useful, actionable accessibility information.

Wed 09:30 - 10:20

10:20

Wednesday Morning Break

General

Wed 10:20 - 10:40

10:40

Fireside chat

Lt Governor PrimaveraGeneral

Wed 10:40 - 11:00

11:00

No Budget, Small Team: Crafting an Accessibility Plan That Works

Jennifer Christie (Visit Loudoun, Director of Marketing & Industry Relations)General

Progress in accessibility doesn't hinge on financial resources or endless hours. This session explores creative, zero-cost strategies designed for teams working with limited time and resources, showing how resourcefulness can help move accessibility work forward.

Wed 11:00 - 11:15

11:15

See Tomorrow: The Future of Hotel Accessibility

General

From sensory-friendly rooms to adaptive furniture and more flexible service models, this session explores how the next generation of lodging is evolving. Featuring a panel of hotel leaders, the discussion will highlight real-world approaches to improving guest experience, operational considerations, and where the industry is heading as expectations around accessibility continue to grow.

Wed 11:15 - 11:45

11:45

The Great Marketing Accessibility Smackdown

Ad+ Genuity - Invited, Paradise Advertising - InvitedGeneral

Wed 11:45 - 12:25

12:30

SUPERSTARS OF ACCESSIBILITY AWARDS + LUNCH

General

Wed 12:30 - 13:30